Support

Support for your workspace

KOODI CO S.A.S. supports the service and the instance at postiz.koodi.com.co.

Include your registration email, organization and a short description of the issue. Hide credentials when sharing screenshots.

Access and connections

Check that you selected the correct organization and authorized account. If the network requests reauthorization, review the permissions on its official screen.

Publishing and statistics

Include the network, channel, scheduled time and the message displayed. Check the final post link before retrying. Metrics can take time to become available.

Privacy and deletion

You can revoke permissions from the social network and submit data-related requests using the published privacy and deletion procedures.

User guide · Delete data (ES)